Misc. Services

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Continuities/Clubs

Catalogs/One-Shot

International

Online Functions

Reporting/Analysis

Misc. Services

Driving Directions

Providing Direct Marketers with Unmatched Flexibility at Competitive Prices since 1976

Following is a summary of the many services that we currently offer:

Club/Continuity Program Fulfillment

Catalog & One-Shot Order Fulfillment

Pick/Pack/Ship

Inbound telemarketing

Caging (Receipt, opening & sorting of mail)

Data Entry

Order/Inquiry Processing

Payment Processing - Checks & Credit Cards

Billing/Collections

Literature, merchandise & premium fulfillment (pick/pack/ship)

Returns Processing

Laser Printing

In-plant USPS mail acceptance facility

USPS-approved manifesting for First Class, Priority, Standard and BBPM mail

Personalized Mailings

Customer Service/Correspondence

Extensive use of barcodes throughout the fulfillment process

Computerized inventory control

Generation/Distribution of Reports - numerous formats and delivery methods

Database design & maintenance

Same-day, 24- or 48-hour turnaround on orders

Mail co-mingling/parcel consolidation for reduced postal rates

Sweepstakes response entry/database maintenance

Computerized batch/project tracking and verification for every task

Rebate Processing

New projects/Start-ups

Secure warehouse

Support third party customer service bureaus or drop shippers

Consulting: We are often able to help clients make decisions, suggest opportunities and avoid pitfalls based on past experiences.

Miscellaneous Services