Online Functions

CUSTOMERS

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Online Functions

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Providing Direct Marketers with Unmatched Flexibility at Competitive Prices since 1976

Online Functions

Clients can access the system via the internet in real-time to run reports or check inventory levels.

Clients may also enter Purchase Order information (quantities/due dates) for incoming inventory, which is used to notify consumers or CSR’s of any possible backorders or shipment delays.

CLIENTS

Your customers can check their order status, track shipments or request a Merchandise Return label via a link from your website.

For continuity and club programs, members may have the option change "settings" for their continuity series, i.e. frequency, date of next shipment, quantity, # of installments, etc. and perform various other functions as required by each client.

BMI uses email extensively throughout the fulfillment process.

For clients, we set up the system to email reports to meet each client’s needs. Our reporting delivery system is completely flexible, so different reports can be sent at variable frequencies to variable recipients (i.e. inventory report to sales staff daily but accounting weekly, sales reports to sales staff with daily info as well as weekly and monthly summaries to additional recipients, etc).

For customers/members, the system can generate emails to confirm order receipt, shipments (with hyperlink for tracking if applicable) or returns, to provide FTC/Delay notifications or other contacts as appropriate.

OTHER VENDORS

We will coordinate with other vendors (web site, call center, collection agency, drop shippers, etc) for the automatic retrieval and delivery of data files and reports via secure internet processes. Our systems are completely flexible so we can accommodate the variable requirements of different vendors.

AUTOMATED DELIVERY OF E-MAILS